Well-constructed questions are essential in successful business development. We need to pay close attention to the language we use in our questioning and the language used by the client in response to these questions; they can give us valuable clues. As mentioned in my article on active listening, questions and listening are inextricably linked. Exploratory … Read moreForm your questions (and outcomes) well
“We have two ears and one mouth so we can listen twice as much as we speak” Attributed to two ancient philosophers: the founder of Stoicism, Zeno of Citium (BC c.335 to c.262) and Epictetus (AD55 – c.135), one of its advocates. Whichever one of them it was, their words seem as relevant today as … Read moreAre you listening actively?