Form your questions (and outcomes) well

Well-constructed questions are essential in successful business development.  We need to pay close attention to the language we use in our questioning and the language used by the client in response to these questions; they can give us valuable clues. As mentioned in my article on active listening, questions and listening are inextricably linked.  Exploratory … Read moreForm your questions (and outcomes) well

Podcasting, the voice and you

Podcasts are not new.  They have been around for 15 or more years. Originally borrowing much from radio formats, they now have their own individual identities. Pronounced dead several years ago by many in the new technology sector (I was never convinced) it has recently enjoyed a major resurgence. When YouTube burst on the scene … Read morePodcasting, the voice and you

Listening, versatility and a kinder leadership

With Christmas fast approaching and millions of people continuing to celebrate the birth of a religious leader more than two thousand years ago, my thoughts turn to what for me are the essential characteristics of a great leader in the 21st Century. Many people in the UK appreciated Labour party leader, Jeremy Corbyn’s pledge, on … Read moreListening, versatility and a kinder leadership