One dictionary definition of rapport describes it as a ‘sympathetic relationship or understanding’. However, relationships take time to develop. Sometimes I’ve seen rapport described as ‘trust + responsiveness’. I think this might be the view of many NLP (neuro-linguistic programming) practitioners. One thing is certain; rapport is an important part of building a solid relationship … Read moreCan rapport be too much of a good thing?
‘Do you mean that you think you can find out the answer to it?’ said the March Hare. ‘Exactly so,’ said Alice. ‘Then you should say what you mean,’ the March Hare went on. ‘I do,’ Alice hastily replied; ‘at least — at least I mean what I say — that’s the same thing, you … Read moreConversational styles
The rise in demand for public speaking It’s time for us all to elevate our public speaking. The British Events industry was worth 39.1 billion in 2013 and 19.9 billion of that came from conferences and meetings (source: Business Visits and Events Partnership). There has been a healthy growth over the past five years and … Read moreElevate your public speaking